They found what exactly the problem is…
Hello, I have a Mercedes A(A180) class which is notoriously problematic car. I got failure notice in MOT due to boot door malfuction, so I visited several local garages, but some of them couldnt fix it and others advised me quite high cost (nearly 1K). Finally, I found this place by googling and tried to get advise and solution. When I visited there, I was very impressed about their service:
1.They found what exactly the problem is. (I could see that they are expert)
2.Excellent and reliable part procurement (They called Mercerdes directly to order correct part when I was there. I am sure that they have well connections with actual car part procument companies.)
3.Brilliant customer service (They kept updating me whilst fixing)
4. BEST PRICE (Honest)
Some garage advised me 1K to fix boots including MOT and service, but Barrylands Autocare charged me 500 based on finding out actual problem, correct part and discounted labor charge.
I am very happy that they sorted out my car problem and I recommended this garage to my friends.
Many thanks, Barrylands Autocare.
I could put 10 stars rating if there were 10s on website. 5 is not enough. =)MikeSH
I Can’t Recommend Them Highly Enough
I first used Berrylands Autocare in January this year to sort out a problem with my wife’s Hyundai (not reaching operating temperature – below cold even after long run). Hyundai Belmont were useless and failed to rectify the problem even after I suggestd that the thermostat was faulty (said that there was nothing wrong with it after keeping it all day). I stopped using my local garage in The Avenue some time ago after a series of problems and poor customer service (last time car returned with two front wheel nuts missing!). I have been extremely impressed with Berrylands Autocare. It is a family run outfit and their customer care is excellent. They sorted out the thermostat quickly and at a very acceptable price. I was shown the parts they removed and was kept informed throughout. They have just sorted out my daughters elderly Renualt Meganne which had been diagnosed by the RAC with a series of very expensive problems. Berrylands quickly identiied a relatively minor issue with a cranshaft seal which was repaired quickly and at a modest price. Very impressed indeed!Michael125
Nice family run business
Just had my car MOT’d here. Great service from Harvey and the guys. Nice family run business, highly recommend. Oh and they do some great restoration work as well. One to bear in mind if that classic car has been gathering dust in the garage for many a year!Paul Chester
Excellent service, friendly staff and reasonable prices
Excellent service, friendly staff and reasonable prices.You drive there with your problem and you drive home with a solution and a smile.Blossom Baffoe
Friendly and professional team
Friendly and professional team. Did a fantastic bodywork job for me in a quick turnaround time for a very fair price. Would highly recommend.Matthew Kennington
Went above and beyond
In an emergency they pulled out all the stops to get my car running again. Went above and beyond. Really helpful guys, recommend them to anybody.Tim Philips
Extremely satisfied with work done and customer service
I brought my car to Berrylands Autocare for an MOT after searching on the internet for a garage with good reviews. I therefore went there with high expectations and I can confirm those stars are totally deserved. They worked fast, well and effectively, they offered options and recommendations, made sure I was happy with solutions and did all of this always with a smile. Great value for money and highly recommended – RobertoRobPul
They were very considerate and quick
I got my car serviced and MOT done on two different occasions. These guys are excellent and know their job. They were very considerate and quick with the work. The service was excellent and work done was quality. Thoroughly recommendedLucky
I will return when necessary. Very impressed!
Took my ageing Rover 75 there. A car which because of its age makes it uneconomic to throw money at. This they understood and tried hard to keep the costs down. I now have a functioning car. I will return when necessary. Very impressed!Martyn Lewis
10/10 One of the best service providers I have ever come across miles. Honest, reliable, provides excellent service and advice. Have good mechanics. Very Happy.Sab Singh
Really friendly, honest team and the prices are always fair
I used to go to my Audi dealer, but I’m really glad I moved to this local garage. Very easy pickup arrangements in the evenings too, which is a real bonus if you don’t get back from work until 7 or later.Andy London
Harvey runs a trustworthy business and his mechanics are brilliant! My car broke down that I’d had for 10 years without much problem. The AA told me my car was a right off and I was towed 100 miles back home. I needed a car as a single mother with 2 kids and I gave Berrylands Auto what I had as a budget to get a new one. For a very small fee they send one of their mechanics with you to go car shopping! I got Bilal and he found me one that was £1600 below my tight budget! He educated me that I would be making a false economy with the cars I was choosing and recommended others. He came to test drive the cars and negotiated with the car dealer. Bilal also convinced the car dealer that I get a full years MOT at Berrylands Auto rather than another garage to check what I was buying was sound.
I have moved house over the years but only ever use them for all my MOT and servicing needs, with the odd repair thrown in if needed, but not much had been needed until I finally broke down!SawsanF
I cannot recommend Harvey and his team more highly!
I have been using Berrylands Autocare for a number of years and with a number of cars! But recently I had to ask them to undertake their biggest job for me yet, replacing my Turbo after a mechanical failure. As always Harvey communicated absolutely everything to me and gave me various options at each stage, he dealt with the warranty company for me and made sure they had all the technical information they required. He booked me in quickly and got the job done from diagnosis to completion in record time. He looked at my headlight for me and temporarily fixed it, he has followed up with me today having sourced the part very cheaply and booked it in to get it fixed on Monday! They provide a fabulous service from start to finish, they’re thorough, honest and attentive to their customers and they even left my radio on Smooth FM!
I really can’t recommend them highly enough 🙂NatalieS-88
Great guys, good garage. These guys helped me out and were very efficient and effective.KraB
I can’t explain how helpful all the members who work at this garage. Always try to keep the cost down. I will recommend this garage for all your mot and services. Very professional employees. Nissan 2013 is the car I took there for your own information.Stany
Helped me out, and did it with a smile
The MOT on my car expired just as I was trying to sell it. These guys set me up with an MOT on about 30 minutes notice, and didn’t try to upsell me on any repairs that didn’t need to be made – the report came back squeaky clean.
The staff there are friendly and don’t give you an attitude down the phone like some of the others I tried to call. While I was waiting for the report back, another customer came in just to give one of the mechanics a tip for a problem he’d helped out with earlier – you wouldn’t see that at Kwik Fit.RC
Harvey and the team are really reliable
I needed an urgent MOT as I was due to pick my daughter up from hospital. The team drove my car into Kingston to get a replacement tyre – just so I could meet her on time. They really went beyond the call of duty and in a busy world its great to know that they cared enough. Have used them for years – could not recommend them enough.John Dolan