They found what exactly the problem is…

Hello, I have a Mercedes A(A180) class which is notoriously problematic car. I got failure notice in MOT due to boot door malfuction, so I visited several local garages, but some of them couldnt fix it and others advised me quite high cost (nearly 1K). Finally, I found this place by googling and tried to get advise and solution. When I visited there, I was very impressed about their service:
1.They found what exactly the problem is. (I could see that they are expert)
2.Excellent and reliable part procurement (They called Mercerdes directly to order correct part when I was there. I am sure that they have well connections with actual car part procument companies.)
3.Brilliant customer service (They kept updating me whilst fixing)
4. BEST PRICE (Honest)
Some garage advised me 1K to fix boots including MOT and service, but Barrylands Autocare charged me 500 based on finding out actual problem, correct part and discounted labor charge.

I am very happy that they sorted out my car problem and I recommended this garage to my friends.
Many thanks, Barrylands Autocare.

I could put 10 stars rating if there were 10s on website. 5 is not enough. =)

MikeSH

I Can’t Recommend Them Highly Enough

I first used Berrylands Autocare in January this year to sort out a problem with my wife’s Hyundai (not reaching operating temperature – below cold even after long run). Hyundai Belmont were useless and failed to rectify the problem even after I suggestd that the thermostat was faulty (said that there was nothing wrong with it after keeping it all day). I stopped using my local garage in The Avenue some time ago after a series of problems and poor customer service (last time car returned with two front wheel nuts missing!). I have been extremely impressed with Berrylands Autocare. It is a family run outfit and their customer care is excellent. They sorted out the thermostat quickly and at a very acceptable price. I was shown the parts they removed and was kept informed throughout. They have just sorted out my daughters elderly Renualt Meganne which had been diagnosed by the RAC with a series of very expensive problems. Berrylands quickly identiied a relatively minor issue with a cranshaft seal which was repaired quickly and at a modest price. Very impressed indeed!

Michael125

Nice family run business

Just had my car MOT’d here. Great service from Harvey and the guys. Nice family run business, highly recommend. Oh and they do some great restoration work as well. One to bear in mind if that classic car has been gathering dust in the garage for many a year!

Paul Chester

Excellent service, friendly staff and reasonable prices

Excellent service, friendly staff and reasonable prices.You drive there with your problem and you drive home with a solution and a smile.

Blossom Baffoe

Friendly and professional team

Friendly and professional team. Did a fantastic bodywork job for me in a quick turnaround time for a very fair price. Would highly recommend.

Matthew Kennington

Went above and beyond

In an emergency they pulled out all the stops to get my car running again. Went above and beyond. Really helpful guys, recommend them to anybody.

Tim Philips

Extremely satisfied with work done and customer service

I brought my car to Berrylands Autocare for an MOT after searching on the internet for a garage with good reviews. I therefore went there with high expectations and I can confirm those stars are totally deserved. They worked fast, well and effectively, they offered options and recommendations, made sure I was happy with solutions and did all of this always with a smile. Great value for money and highly recommended – Roberto

RobPul

They were very considerate and quick

I got my car serviced and MOT done on two different occasions. These guys are excellent and know their job. They were very considerate and quick with the work. The service was excellent and work done was quality. Thoroughly recommended

Lucky

I will return when necessary. Very impressed!

Took my ageing Rover 75 there. A car which because of its age makes it uneconomic to throw money at. This they understood and tried hard to keep the costs down. I now have a functioning car. I will return when necessary. Very impressed!

Martyn Lewis

10/10

10/10 One of the best service providers I have ever come across miles. Honest, reliable, provides excellent service and advice. Have good mechanics. Very Happy.

Sab Singh

Really friendly, honest team and the prices are always fair

I used to go to my Audi dealer, but I’m really glad I moved to this local garage. Very easy pickup arrangements in the evenings too, which is a real bonus if you don’t get back from work until 7 or later.

Andy London

Beyond Outstanding

Harvey runs a trustworthy business and his mechanics are brilliant! My car broke down that I’d had for 10 years without much problem. The AA told me my car was a right off and I was towed 100 miles back home. I needed a car as a single mother with 2 kids and I gave Berrylands Auto what I had as a budget to get a new one. For a very small fee they send one of their mechanics with you to go car shopping! I got Bilal and he found me one that was £1600 below my tight budget! He educated me that I would be making a false economy with the cars I was choosing and recommended others. He came to test drive the cars and negotiated with the car dealer. Bilal also convinced the car dealer that I get a full years MOT at Berrylands Auto rather than another garage to check what I was buying was sound.

I have moved house over the years but only ever use them for all my MOT and servicing needs, with the odd repair thrown in if needed, but not much had been needed until I finally broke down!

SawsanF

I cannot recommend Harvey and his team more highly!

I have been using Berrylands Autocare for a number of years and with a number of cars! But recently I had to ask them to undertake their biggest job for me yet, replacing my Turbo after a mechanical failure. As always Harvey communicated absolutely everything to me and gave me various options at each stage, he dealt with the warranty company for me and made sure they had all the technical information they required. He booked me in quickly and got the job done from diagnosis to completion in record time. He looked at my headlight for me and temporarily fixed it, he has followed up with me today having sourced the part very cheaply and booked it in to get it fixed on Monday! They provide a fabulous service from start to finish, they’re thorough, honest and attentive to their customers and they even left my radio on Smooth FM!

I really can’t recommend them highly enough 🙂

NatalieS-88

Great guys, good garage. These guys helped me out and were very efficient and effective.
KraB

I can’t explain how helpful all the members who work at this garage. Always try to keep the cost down. I will recommend this garage for all your mot and services. Very professional employees. Nissan 2013 is the car I took there for your own information.
Stany

Helped me out, and did it with a smile

The MOT on my car expired just as I was trying to sell it. These guys set me up with an MOT on about 30 minutes notice, and didn’t try to upsell me on any repairs that didn’t need to be made – the report came back squeaky clean.

The staff there are friendly and don’t give you an attitude down the phone like some of the others I tried to call. While I was waiting for the report back, another customer came in just to give one of the mechanics a tip for a problem he’d helped out with earlier – you wouldn’t see that at Kwik Fit.

RC

Harvey and the team are really reliable

I needed an urgent MOT as I was due to pick my daughter up from hospital. The team drove my car into Kingston to get a replacement tyre – just so I could meet her on time. They really went beyond the call of duty and in a busy world its great to know that they cared enough. Have used them for years – could not recommend them enough.

John Dolan

Excellent garage for cost and time taken

Fitting timing belt and all the other bits tensioners water pump etc and adviced that my aux belt had not long left being useful replaced the belt and all for a cheaper price than I had been quoted from other garages and in an afternoon to boot. Excellent garage

AsaK-1 02 Jul 2019

Highly friendly ,approachable, trust worthy, experienced and efficient garage

The is the best garage I have ever been to. I’ve had an MOT, service and repairs done here. The staff are all very friendly and approachable. My car recently needed lots of replacement parts and they looked at the car straight away when I took it to them right at the end of the day. They made me feel welcome and did not hurry me in any way. They kept me well informed of the repairs needed and gave me a hugely generous price for repairs! They helped me make decisions about the car and offered great advice. They are highly trust worthy and honest and as a female they are very kind and explain what work that needs doing and how they plan on going about it. I feel very pleased to have this garage as my local and would continue to use it even if I moved out of the area! Thank you Berrylands Autocare!

KathrynL-34 17 Aug 2018

Good local garage. Friendly owners and knowledgeable mechanics at a reasonable price.

I’m very happy to recommend this garage to my friends and family. My ageing Saab recently failed its MOT on a couple of points and they were very helpful in fixing the faults quickly and within my budget. The owners were friendly and listened to my concerns and their mechanics really went above and beyond to sort a particular recurring problem I’ve had with the electrics. When you find a garage you can trust it is a weight off your mind.

RiH-5 20 Jun 2018

Good local garage. Friendly owners and knowledgeable mechanics at a reasonable price.

I’m very happy to recommend this garage to my friends and family. My ageing Saab recently failed its MOT on a couple of points and they were very helpful in fixing the faults quickly and within my budget. The owners were friendly and listened to my concerns and their mechanics really went above and beyond to sort a particular recurring problem I’ve had with the electrics. When you find a garage you can trust it is a weight off your mind.

RiH-5 20 Jun 2018

Great family run garage.

The friendly family garage service you can really trust. Take both my cars and my family take there two cars too. Have done for years. Honest people. Loads of time to explain any issues you may have. I had a big problem in the morning with a non starting car which was late for a MOT. They were busy but still came out to me in the pouring rain. Got the car started and still found time to get my MOT sorted. Great service.
Once you go you’ll never go anywhere else.

OrangeSpoon91-1 30 Apr 2018

The best garage around.

You cannot get a better quality workmanship and service or a better price than what you will get from Berrylands Autocare. This is the highest quality professionalism and service with a smile. They have been working on my cars for more than 15 years now. I wouldn’t trust anyone else to work on my car.

PurpleWindow37 22 Apr 2018

A brilliant garage with wonderful people.

This garage is brilliant. They are very professional and they can be trusted to do an excellent job at very competitive prices. I have been using the garage for years. They are highly regarded in the area.

PurpleTowel10 22 Apr 2018

A brilliant garage with wonderful people.

This garage is brilliant. They are very professional and they can be trusted to do an excellent job at very competitive prices. I have been using the garage for years. They are highly regarded in the area.

PurpleTowel10 22 Apr 2018

Keep Up The Good Work.

I do not currently use Berrylands Autocare as I bought a new car 2 years ago which has a service plan, but I will once the warranty runs out. I will continue to recommend them to friend’s and family though. Over the last year they have helped out two friends who have been extremely pleased and impressed (one was about to be blatantly ripped off by their non local BMW main dealer which they had loyally supported for years). I do not recognise the one star review which has been recently posted; my experience of Berrylands over more than 5 years has always been extremely good, which is reflected in two previous 5 star reviews. Their customer service is excellent and they have always sorted out any problem quickly, honestly and at a fair price, which is all anyone can ask of their garage. I would stress that I have no financial or personal connection with Berrylands Autocare.
Michael Smith

GrayCar78 30 Dec 2017

Keep Up The Good Work.

I do not currently use Berrylands Autocare as I bought a new car 2 years ago which has a service plan, but I will once the warranty runs out. I will continue to recommend them to friend’s and family though. Over the last year they have helped out two friends who have been extremely pleased and impressed (one was about to be blatantly ripped off by their non local BMW main dealer which they had loyally supported for years). I do not recognise the one star review which has been recently posted; my experience of Berrylands over more than 5 years has always been extremely good, which is reflected in two previous 5 star reviews. Their customer service is excellent and they have always sorted out any problem quickly, honestly and at a fair price, which is all anyone can ask of their garage. I would stress that I have no financial or personal connection with Berrylands Autocare.
Michael Smith

GrayCar78 30 Dec 2017

Great local garage.

Recommended local garage. Friendly service and reasonably priced. The mechanic is trustworthy and committed to getting the job done!
Michael Smith

NicolasL 20 Jun 2017

Mot.

I can’t explain how helpful all the members who work at this garage. Always try to keep the cost down. I will recommend this garage for all your mot and services. Very professional employees. Nissan 2013 is the car I took there for your own information.
Stany.

StanleyC-1 02 May 2017

Good guys, good garage.

Great guys, good garage. These guys helped me out and were very efficient and effective.

KraB 02 Mar 2017

I cannot recommend Harvey and his team more highly!

I have been using Berrylands Autocare for a number of years and with a number of cars! But recently I had to ask them to undertake their biggest job for me yet, replacing my Turbo after a mechanical failure. As always Harvey communicated absolutely everything to me and gave me various options at each stage, he dealt with the warranty company for me and made sure they had all the technical information they required. He booked me in quickly and got the job done from diagnosis to completion in record time. He looked at my headlight for me and temporarily fixed it, he has followed up with me today having sourced the part very cheaply and booked it in to get it fixed on Monday! They provide a fabulous service from start to finish, they’re thorough, honest and attentive to their customers and they even left my radio on Smooth FM!

I really can’t recommend them highly enough 🙂

NatalieS-88 08 Feb 2017

Flat tyre

I went there with a flat tyre, they were really accomodating by letting me leave the car there to be worked on the next day. Tyre punctured by a nail, they put a new tyre on. Was a bit of a headache for them due to the sensors on my wheels. I headed off home. That morning all was well and headed off to work. I returned to my car once I finished work, to be met with a flat tyre. I phoned Berrylands auto, they came straight out to check it and helped get it inflated. Got the car back to the garage. They were amazing, it was nearly time for them to close, but they wanted to help me with my evening and weekend plans.

Turns out the valve was faulty, getting sorted was free of charge and I got a great cup of coffee too.

I can not fault their service, time and customer care.

Highly recommend them and they are now my new garage.
Sharon N

NathanN-4 27 Jan 2017

A+++ Garage

The positive reviews are all true! My once reliable VW Golf went rogue on me breaking down. I read the reviews and called. Every effort was made to fit me in that day. The staff are friendly, with clear and honest explanations and pricings. Their diagnostics are great and mechanics brilliant. I will definitely use again for any repairs, servicing etc.
Sue

SueO-16 15 Nov 2016

Brilliant Service

I recently recommended a young family friend to Berrylands after her mini was diagnosed with a wrecked engine and a huge bill!. The first garage also offered to buy her car for peanuts!. Berrylands replaced a timing chain part for about £160. She was over the moon! Well done gentlemen, will continue to use and recommend you.
Mike Smith

MikeSmith25 24 Oct 2016

Excellent honest service!

I took my car in this morning expecting to be without my car for a few days and to be told I would need a new clutch. I was advised they may not be able to look at my car until tomorrow because they were very busy. Four hours later I was called to say they had fixed my car! The gear selector had seized so they applied grease which solved the problem. Very honest of them! I highly recommend Berrylands Autocare.

DaveH-108 31 Aug 2016

Brilliant

These guys helped me out by getting my car repaired at short notice so I could get home (250 miles away). Harvey and his guys couldn’t help me enough and recommend their workmanship and customer service.

Well done guys

PaulB-341 19 Jul 2016

Extremely satisfied with work done and customer service

I brought my car to Berrylands Autocare for an MOT after searching on the internet for a garage with good reviews. I therefore went there with high expectations and I can confirm those stars are totally deserved. They worked fast, well and effectively, they offered options and recommendations, made sure I was happy with solutions and did all of this always with a smile. Great value for money and highly recommended – Roberto

RobertoP-3 14 Jun 2016

Fantastic service

Fixed my whole exhaust for a very competitive price before repairing other bits for my MOT. very pleased with job they did. Very frank and open upfront with what needed fixing and seeking permission before proceeding. Communicated with me throughout which was great. Also waited for me to pick car even though it was past the closing time.

JeanMu 23 Apr 2015

Excellent service

Santokh (Sukh) has always been very helpful and generous with his knowledge when dealing with my car – he recently installed an aftermarket exhaust for me, which came with no gaskets, sealant or nuts and bolts. He sourced all of these for me at a very reasonable price, and fitted the exhaust in good time – despite having to hack my old rusted backbox off and straighten the new backbox up! I definitely recommend him, and this garage. Thank you very much!

SeanMcCaul 03 Sep 2014

5+ star services

I used their service today for the third times this year now. this is another family car mot. excellent services, fitted me in their schedule. honest people. well educated manager and good staff. will recommend you to them.

anguswong 18 Aug 2014

Excellent service

As a family we always use this garage. The service is excellent and we alway use a gentleman there called Santok. Santok provides excellent Customer Service and a very full and on time service at good rates. Excellent value for money. It would take a lot for us to change garages now.

RosieGreenaway 08 Jul 2014

Best

Probably one of the most reliable and honest auto repair spots I’ve been to. I’ve been here numerous times and every time they’ve given me an honest assessment and at a much better price than some other places. From MOT to Service or Convertible roof repairs, they cover it all.

Inderpal 16 Apr 2014

Excellent garage.

I had my car MOT and service done at this garage yesterday and couldn’t be more happier with the service I received. Berrylands is a friendly, professional garage who are extremely reasonable in price. It’s a massive relief to have found a garage which is trustworthy. I would definitely recommend to others.

MaddyHu 03 Apr 2014

Excellent and honest service

personally speaking, i think they are providing excellent services and the managers are very professional. show you what have been changed and you will get a peaceful mind. i changed cambelt and waterpump and they even check the water level next day morning, this are somethings even main dealers won’t do.

anguswong 18 Feb 2014

Friendly and Excellent Service

I count myself lucky to have this garage on my doorstep. How often do you find somewhere that does what they say they’ll do, keeps you informed, and does what they can to keep the costs down. I had a tricky problem with my golf, but they sorted it out, and thanks to their quick service I made it to Norfolk in time to be with my family for Christmas. Big thank you!

Sarahjane68 18 Jan 2014

Friendly and honest

My 1998 Honda civic had sat in the drive for 4 years without moving, decided that it needed to go back on the road. Took it in to these guys for an mot expecting the worst and was very pleased to find all it needed was the centre part of the exhaust replaced. They did this and the mot ready the next day at a very reasonablr price. I have used other garages in the past where I know they would have loaded me up with faults. Will always use Berrylands Autocare in future. Great service, great price and honesty!

tonyA62 30 Dec 2013

Good friendly efficient service

I used Berrylands Autocare for the first time today for an MOT and Service. After i had left it to the last minute to book my car in before they shut down for christmas, they were able to squeeze my car into their busy last day. Throughout the day they kept me informed of the MOTs progress and when i picked up my car were friendly and helpful. I’ll be returning next year! Good customer service.

jjhouston 20 Dec 2013

Many thanks for excellent service

Hello, I have a Mercedes A(A180) class which is notoriously problematic car. I got failure notice in MOT due to boot door malfuction, so I visited several local garages, but some of them couldnt fix it and others advised me quite high cost (nearly 1K). Finally, I found this place by googling and tried to get advise and solution. When I visited there, I was very impressed about their service:
1.They found what exactly the problem is. (I could see that they are expert)
2.Excellent and reliable part procurement (They called Mercerdes directly to order correct part when I was there. I am sure that they have well connections with actual car part procument companies.)
3.Brilliant customer service (They kept updating me whilst fixing)
4. BEST PRICE (Honest)
Some garage advised me 1K to fix boots including MOT and service, but Barrylands Autocare charged me 500 based on finding out actual problem, correct part and discounted labor charge.

I am very happy that they sorted out my car problem and I recommended this garage to my friends.
Many thanks, Barrylands Autocare.

I could put 10 stars rating if there were 10s on website. 5 is not enough. =)

MikeSH 02 Dec 2013

What a garage

Harvey and his team know exactly what they are doing ,and all work well together and you know you are not going to be ripped off

Nigel the Antique

anticman 02 Nov 2013

Highly Recommend

Excellent service, would recommend highly.
Honest and very trustworthy, along with competitive prices.

TracyGri 02 Oct 2013

Highly Recommend

Just got a new set of wheels installed on by these guys and i must say these guys are highly recommended. They know what there doing, get the job done fast and don’t charge extortionate prices. On top of that they give great customer service. Will definitely use them again.

AnthonF 28 Sep 2013

Helped me out, and did it with a smile

The MOT on my car expired just as I was trying to sell it. These guys set me up with an MOT on about 30 minutes notice, and didn’t try to upsell me on any repairs that didn’t need to be made – the report came back squeaky clean.

The staff there are friendly and don’t give you an attitude down the phone like some of the others I tried to call. While I was waiting for the report back, another customer came in just to give one of the mechanics a tip for a problem he’d helped out with earlier – you wouldn’t see that at Kwik Fit.

RC_ 19 Jan 2013

Very Rare Find – Honest & Unparalleled service.

I would and do recommend this garage to everyone. Truly wonderful to have found an honest, reliable, hardworking garage that go the extra mile, No pun intended).

I had an electrical fault shutting off the engine intermittently, they spent an entire day looking for it, found it, and only charged me for an hour. They consistently try and work out the most economical way to suit what you need and like the other reviewer stated, never spring extras on you.

I’ve been unwell, and they offered to either collect my car for its MOT or drive me home etc.

Harvey the owner constantly does the best by his customers.

I’m so pleased I’ve found them.

KatS 05 Jan 2013

Excellent Family Owned Business

My family and I have used Berrylands Autocare for a while now after losing confidence in our nearest garage. They sorted out a problem with my wife’s Hyundai after our Hyundai dealer could not (or would not) rectify a serious heating issue after keeping the car all day (said there was nothing wrong with it!). My daughters Meganne was diagnosed with a number of expensive problems by the the breakdown service (who wanted to tow it to ‘their’ garage). I got the vehicle to Berrylands Autocare who sorted the problem out quickly and at a very reasonable price. I have also used them to sort a difficult ignition problem on my mum’s Clio and have been very impressed also. They are a genuine, family owned outfit with high standards and excellent customer care. The manager Harvey really couldn’t try harder. Highly recommended.

MikeSmith25 07 Jun 2012

Excellent service

I recently had the suspension on my Mercedes repaired at this garage. The work was done on time and no surprise with the bill! Suspension now good as new.

And to top that – very good customer service!

GB65 25 May 2012